The Community Building Sphere provides education for the general public on restorative justice principles, values, goals and practices. It also provides restorative dialogue processes for community members to use in the aftermath of a crime that attracts broad community attention and concern. Finally, it provides education for the general public on the activities and services it offers.

If patterns of crime, or the experiences of Network staff and volunteers, indicate broader social conditions that contribute to criminal activity, the Community Building Sphere conducts inquiries into those conditions. Members of the public may make presentations, as may pertinent government representatives and any persons the inquiry may call. At the conclusion of the inquiry, the Community Building Sphere makes recommendations to the appropriate governmental or community entities.